How to Order FAQs

More information below
  • You need to REGISTER before you will be able to check out. This will make it easier for you to purchase from our site when you shop again.
  • You can directly place your orders from this site. Visit the product page of the item you wish to purchase. Buy now buttons are available to add the product to your shopping cart.
  • Once you are done, click on “Cart” then proceed to Checkout.
  • Please verify your order details, shipping information and preferred payment & shipping method before clicking on the “Confirm Your Order” button.
  • You may likewise email your orders to sales@bcfragrance.com or call us at +63 8374 6311 local 102. Office hours are from Mon-Fri 9AM-5PM and Sat 9AM-4PM.

Yes, WE SHIP WORLDWIDE! However, this is  currently only available for perfumery materials (except alcohol) and empty bottles. Shipping fees vary by weight and destination.
If you are not from the Philippines but are interested in trying our products, please send an email to sales@bcfragrance.com with the following details:

  • Your Orders (quantity, size, fragrance)
  • Shipping information (address, City, Province, Country, Zip Code)

Payments are accepted via:

  • Payment upon pick-up
  • GCash
  • Paypal / Credit Card – Payment link will be sent to you
  • Bank Deposit through BDO / Metrobank
  • Your preferred mode of payment will be asked when placing an order online and payment information will be sent to you via email once you place an order. Paypal and Credit Card are processed immediately upon checkout.

Payment cut-off is at 12NN. 

  • Payments made before 12NN, will be available 2pm onwards.
  • After 12NN, will be available the next working day.
  • Payments made on Friday after 12NN will be made available the following MONDAY.

Our corporate accounts DO NOT HAVE ONLINE BANKING ACCESS to immediately verify your payments. 

We ask for your patience as we verify your payments manually.

  • If you wish to have PERSONALIZED FAVORS made, please view our Scented Gifts & Favors page.
  • If you are interested in reselling / consigning our home fragrances in your store, please email us at sales@bcfragrance.com together with your intended area of sales and type of store. Kindly note that we are not yet open to online resellers.
  • If you are interested in private label as well as wholesale purchases of perfumery materials, please email us at sales@bcfragrance.com with the products you are interested in as well as the expected volume.

Our office is still closed for on-site ordering due to current building restrictions on guests.

If there are scents you’d like to try, you can purchase samples at Php20-Php80 each.

If you’d likewise want to specific fragrances without purchasing samples, please email us at sales@bcfragrance.com with the scent names and we can bring these samples to The Scent Studio at SM North EDSA where you can take your time in evaluating these samples. Please expect 3 to 4 days lead time for us to bring the samples to The Studio.


Shipping Fees – Regular Shipping via CliqNShip / Blitz

  • Metro Manila : Starts at Php100 for the first 3 kg ; Delivery in 2-3 working days AFTER pick-up from our office
  • Provincial Orders (Rizal / Luzon / Visayas / Mindanao : Php265 for the first 3 kgs ; Delivery in 4-7 working days AFTER pick-up from our office
  • Bulk orders will be sent through freight forwarders that service your area (AP Cargo, Pambato, 2Go, etc.) For provincial orders in bulk, please note that lead time for bulk orders is 3 to 5 working days BEFORE we have them shipped out as freight forwards require wooden crates for packages. They likewise schedule pick-ups within 3-5 working days upon booking.
  • International Orders: Currently only available for perfumery materials (except alcohol), candles and empty bottles. Shipping fees vary by weight and destination. Please contact us with your order and shipping address. Most of our international packages are shipped via Fedex or DHL.


Pick Ups (In Person / Express Couriers)

  • If you have chosen Pickup at Tomas Morato Office or Grab Express / Lalamove as your mode of shipping, PLEASE WAIT FOR THE PICKUP SCHEDULE THAT  WILL BE GIVEN TO YOU after your payment has been verified.
  • Please DO NOT PICKUP or BOOK A PICK-UP immediately after payment as we will still have to prepare your orders after payment.
  • Buyer Books & Pays for Express Couriers. However, we will not be responsible for the additional fees that the courier may charge for waiting.
  • Clear your browser history (In your browser’s History, Click on Clear ALL browsing data).
  • Log-in again, add Items to your shopping cart then proceed to Checkout.

If this still doesn’t work:

All of our fragrances are imported directly from Grasse, France, the fragrance capital of the world.

Our principal is Creations et Parfums (through our parent company ALLEN SPECIALTY PRODUCTS CO.).

Essential oils are sourced from different origins. Please see individual product pages for more information on the botanical species and country of origin.

Most items in our inventory are stocked regularly.

However, for slower moving items, we have to collate orders and fulfill a minimum order quantity of 15kgs before importing new stocks.

Our fragrance oils are intended to be used in multiple applications. These can be used in making fine fragrances, personal care products (body & hair care), cosmetics, air care products including candles and household products BUT please make sure you test the fragrances in your bases first to ensure compatibility and stability.

Why, yes, of course! Creating scents is our passion and we’d love to make one for you, your brand or your space!

If you are an individual and want to have a custom designed fragrance for yourself, please email us at sales@bcfragrance.com.

For brands / businesses who want to created their own fragranced products, , kindly fill out this questionnaire.

For hotels, offices, retail spaces and other venues, kindly answer this questionnaire so we can learn more about your requirements and help you find the right system for your space.

Custom designed fragrances for individual use start at Php4,500. This include a one (1) hour consultation and 3 samplings, as well as 2 bottles of 60ml perfume.

Fees vary for scent design for brands and businesses.

Our scents are being used by several hotels and showrooms since 2011. SM Malls nationwide, Hotel Centro in Puerto Princesa, Ford EDSA Showroom, Nail It Salon, Nailandia Nail Spas, Azalea Residences Baguio, Azalea Residences Boracay, Fersal Hotels and Red Planet Hotels nationwide are just some of our clients who have created the perfect ambience in their hotels and spaces by using our cost-effective fragrances and scenting systems specially designed for them.

We can provide manual and automated scenting at set intervals for spaces from 10 sqm to 500sqm. We likewise have scenting systems that can be connected to your building’s AHU system, if required. Fragrance oils, room sprays, linen sprays and candles for housekeeping use are likewise available.

To begin the process of selecting a fragrance and the right system for your space, kindly answer this questionnaire (click here) so we can learn more about your requirements.


We hope that you are satisfied and delighted with our products. However, if within 7 days from our dispatch date, you find that you are not satisfied with the product due to the following reasons, you may return an item in its original (unused) condition and have it exchanged for a different product:

  • Not the product you ordered. (This is rare but if ever this happens, we apologize in advance. We will retrieve the product and have the correct item delivered to you at no expense on your part.)
  • Damaged bottles / sprayers. We will evaluate the extent and cause of the damage and if we have indeed shipped out a defective sprayer / damaged bottle, we will have the products replaced.
  • Quality issues – presence of floaters & failed specs according to the Certificate of Analysis.

If you return items for reasons other than defects in the goods, or incomplete or incorrect delivery, you will be required to arrange and pay for the return of the items to us. Kindly enclose the Proof of Postage when you return the goods to us, if available.

Please note: We cannot accept returned goods solely because it is not your expected fragrance or goods that we reasonably believe have been used. We highly encourage that you order testers first for you to try our scents. In such circumstances, we will notify you that no refund will be available and you will be responsible for arranging such goods to be returned to you within 28 days of our notification.

If the goods you receive are damaged or faulty in (defective sprayer / damaged bottle / incorrect or mislabeled fragrance), or not what you originally ordered, we will be happy to exchange the items. Please notify us immediately by calling us at +63 2 3746302 local 102 (Monday to Friday 9am-5pm, Saturday 9am-4pm).

To assure prompt and timely resolution, please provide the Delivery Receipt number and keep all packaging materials (boxes, waybills, etc.) and the damaged items for inspection.

A restocking fee of Php200 or 5% of the value per item (whichever is higher) will be charged for items to be exchanged due to the following reasons:
1) Client placed the wrong order.
2) Client placed an order in excess of what they need and want to return excess items.

You will be required to arrange and pay for the return of the items to us together with the original Invoice. Value of items returned in this nature will be available only as store credit for future purchases. No refunds allowed. No invoice, no returns. Items to be exchanged shall be completely sealed and unused.


When buying and choosing a fragrance, it can be very easy to get overwhelmed with the large choices available to you. Your nose can get confused by the amount of smells you’ve tried and you end up buying something that smells like a old dirty sack. Here are a few hints and tips when buying fragrance, so that you come out with something you want.

Before you shop…

Take a minute to think about what you want. If you are already using a certain fragrance and wish to look for a new scent, tell us about your preferences and we’ll be happy to give you fragrance suggestions according to your preferences. If it’s a present, are you buying it because you want to buy a fragrance or because you’ve been told to buy a fragrance? Fragrance is a really good idea for a present when you can’t think of anything else! Our Fragrance Specialists will be happy to assist you in picking a fragrance for gifts.

When you get to the fragrance counter…

It’s such fun to find out which fragrances you and your nose love. Start by sniffing but don’t sniff test on from the bottle. Fragrance only fulfills its promise when it is on your skin. BC Fragrance offers fragrance samples for a minimal fee so you can test it out before purchasing a full bottle. Encapsulated fragrance inserts you find in your favorite magazines are a also great way to sample scents. These fragrance strips provide a burst of real fragrance that allow you to try a new and exciting fragrance in the privacy of your own home and at your own convenience. Once you smooth or spray fragrance on your skin, wait a few minutes for the fragrance to develop and become mixed with your own chemistry and body warmth and then take a sniff.

Once you decide on a fragrance…

Just as in selecting fashions, you should start with a basic wardrobe of fragrance delights (in the same scent) allowing you to build up to an exciting variety of fragrance wardrobes! Fragrance is fun to have in every part of your life. Fragrance is the invisible but necessary accessory (just like jewelry, shoes, belts and bags) to complete the look of the seen and unseen you. As with all your other accessories, it’s fun to have lots of different types of fragrances so you can switch them on and off to suit your moods, fashions and various activities at different times of day!

First, it is important to note that fragrances are not formulated to last the whole day. Most fragrances are formulated to last for 3-4 hours and will have to be reapplied every so often. But sometimes, it’s frustrating when you purchase a fragrance that you really like but doesn’t last on your skin. If your fragrance doesn’t last as long as you want it, you might want to consider the Art of Fragrance Layering.

First, it is important to note that fragrances are not formulated to last the whole day. Most fragrances are formulated to last for 3-4 hours and will have to be reapplied every so often. But sometimes, it’s frustrating when you purchase a fragrance that you really like but doesn’t last on your skin. If your fragrance doesn’t last as long as you want it, you might want to consider the Art of Fragrance Layering.

There is a specific order to how these products must be applied to the skin but it depends to a large extent on the particular skin type of an individual.

Those with dry skin would do well to use creams and lotions because well hydrated skin tends to hold in scent longer. And well moisturized skin is important no matter what! On the other hand, those with oily or combination skin types would benefit from using a perfumed talc or powder to help ensure the longevity of the fragrance. Fragrance layering takes place in a sequence of steps and not everyone follows all of the steps all of the time, and as previously mentioned, skin type does play a significant role.

The sequence with which you apply your fragrances will depend upon which fragrance forms you choose to use. If you select a bath product, you can start binding the scent to your body during the bathing process. Once you’re out of the shower, you’ll want to reinforce the scent by applying the scented body lotion [Available here] or alcohol-free perfume oils [Available here] if you have dry skin. The moisturizing properties of the fragranced body lotion will help to hold onto your perfume when you apply it. Perfume oil is both concentrated and scented and allows moisture to be locked into the skin. When massaged into the skin delicately, body oil will make the skin feel warm and smooth to the touch. Many people end their fragrance layering at this stage as the lasting power of fragrance would be guaranteed at this point in time. To complete the fragrance layering process, finish up by spraying a light coating of your chosen perfume, concentrating on areas where you tend to be oiliest in order to maximize scent retention. You’re now well scented and ready to go.

It is always advisable to carry a travel size scent to freshen up fragrance later in the day if it becomes necessary.

Men have two options in fragrance layering that women do not and these include after shave balm and after shave lotion. After shave balm is comforting when razor burns take place and this product is scented ever so slightly. After shave balm leaves a man’s skin feeling cool and well hydrated. This product is best to use on skin that is normal, dry or sensitive but could prove to make oily or combination skin even oilier. After shave lotion helps prep the skin for the next phase of fragrance layering and it just plain makes the skin feel good. After shave lotion can be used by itself or before toner is applied to the skin.

Knowing how to layer fragrances can greatly enhance the impact of your chosen scent and can help save you money in the long run. Try fragrance layering with BC Fragrance’s basic Fragrance Layering Trio: Perfume, Alcohol Free-Perfume Oil and Perfumed Body Lotion.


All of our fragrances (fragrance oils and essential oils) are imported from Grasse, France. Our fragrances only come from leading European fragrance manufacturers equipped with a wide range of raw materials and the latest technologies combined with the craftsmanship and expertise of professional perfumers. All our fragrances pass through strict quality control measures to assure all fragrances conform to consumers’ demands and the various regulatory agencies in Europe and in the Philippines. Documentations (IFRA Certificates, MSDS, and other Technical Documents) may be obtained upon request.

No. Our fragrances are only INSPIRED BY existing fragrances in the market and we do not claim our fragrances to be original. FAKE FRAGRANCE PRODUCTS ARE THOSE WHICH USE THE ORIGINAL NAME AND COPY THE PACKAGING OF THE ORIGINAL FRAGRANCE. We only use these popular brands in the market for customers to have a comparison of what our fragrances smell like.

The difference is basically because of the materials that are used for our fragrances. Although our suppliers from France use the best materials available and conform to the regulations set by the International Fragrance Association, it cannot be said that they use the same raw materials as the original fragrance manufacturers. Some of our scents are also “fitted” for the Asian market which have different preferences as Europeans and Americans.

If you have other questions regarding your orders, send an email to sales@bcfragrance.com – See more at: http://bcfragrance.com/index.php/faq#sthash.1Bi5whiO.dpuf