How to Order & FAQ

We hope that you are satisfied and delighted with our products. However, if within 7 days from our dispatch date, you find that you are not satisfied with the product due to the following reasons, you may return an item in its original (unused) condition and have it exchanged for a different product:

• Not the product you ordered. (This is rare but if ever this happens, we apologize in advance. We will retrieve the product and have the correct item delivered to you at no expense on your part.)
• Damaged bottles / sprayers. We will evaluate the extent and cause of the damage and if we have indeed shipped out a defective sprayer / damaged bottle, we will have the products replaced.
• Quality issues – presence of floaters & failed specs according to the Certificate of Analysis.

If you return items for reasons other than defects in the goods, or incomplete or incorrect delivery, you will be required to arrange and pay for the return of the items to us. Kindly enclose the Proof of Postage when you return the goods to us, if available.

Please note: We cannot accept returned goods solely because it is not your expected fragrance or goods that we reasonably believe have been used. We highly encourage that you order testers first for you to try our scents. In such circumstances, we will notify you that no refund will be available and you will be responsible for arranging such goods to be returned to you within 28 days of our notification.

If the goods you receive are damaged or faulty in (defective sprayer / damaged bottle / incorrect or mislabeled fragrance), or not what you originally ordered, we will be happy to exchange the items. Please notify us immediately by calling us at +63 2 3746302 local 102 (Monday to Friday 9am-5pm, Saturday 9am-4pm).

To assure prompt and timely resolution, please provide the Delivery Receipt number and keep all packaging materials (boxes, waybills, etc.) and the damaged items for inspection.

When buying and choosing a fragrance, it can be very easy to get overwhelmed with the large choices available to you. Your nose can get confused by the amount of smells you’ve tried and you end up buying something that smells like a old dirty sack. Here are a few hints and tips when buying fragrance, so that you come out with something you want.

Before you shop…

Take a minute to think about what you want. If you are already using a certain fragrance and wish to look for a new scent, tell us about your preferences and we’ll be happy to give you fragrance suggestions according to your preferences. If it’s a present, are you buying it because you want to buy a fragrance or because you’ve been told to buy a fragrance? Fragrance is a really good idea for a present when you can’t think of anything else! Our Fragrance Specialists will be happy to assist you in picking a fragrance for gifts.

When you get to the fragrance counter…

It’s such fun to find out which fragrances you and your nose love. Start by sniffing but don’t sniff test on from the bottle. Fragrance only fulfills its promise when it is on your skin. BC Fragrance offers fragrance samples for a minimal fee so you can test it out before purchasing a full bottle. Encapsulated fragrance inserts you find in your favorite magazines are a also great way to sample scents. These fragrance strips provide a burst of real fragrance that allow you to try a new and exciting fragrance in the privacy of your own home and at your own convenience. Once you smooth or spray fragrance on your skin, wait a few minutes for the fragrance to develop and become mixed with your own chemistry and body warmth and then take a sniff.

Once you decide on a fragrance…

Just as in selecting fashions, you should start with a basic wardrobe of fragrance delights (in the same scent) allowing you to build up to an exciting variety of fragrance wardrobes! Fragrance is fun to have in every part of your life. Fragrance is the invisible but necessary accessory (just like jewelry, shoes, belts and bags) to complete the look of the seen and unseen you. As with all your other accessories, it’s fun to have lots of different types of fragrances so you can switch them on and off to suit your moods, fashions and various activities at different times of day!

First, it is important to note that fragrances are not formulated to last the whole day. Most fragrances are formulated to last for 3-4 hours and will have to be reapplied every so often. But sometimes, it’s frustrating when you purchase a fragrance that you really like but doesn’t last on your skin. If your fragrance doesn’t last as long as you want it, you might want to consider the Art of Fragrance Layering.

First, it is important to note that fragrances are not formulated to last the whole day. Most fragrances are formulated to last for 3-4 hours and will have to be reapplied every so often. But sometimes, it’s frustrating when you purchase a fragrance that you really like but doesn’t last on your skin. If your fragrance doesn’t last as long as you want it, you might want to consider the Art of Fragrance Layering.

There is a specific order to how these products must be applied to the skin but it depends to a large extent on the particular skin type of an individual.

Those with dry skin would do well to use creams and lotions because well hydrated skin tends to hold in scent longer. And well moisturized skin is important no matter what! On the other hand, those with oily or combination skin types would benefit from using a perfumed talc or powder to help ensure the longevity of the fragrance. Fragrance layering takes place in a sequence of steps and not everyone follows all of the steps all of the time, and as previously mentioned, skin type does play a significant role.

The sequence with which you apply your fragrances will depend upon which fragrance forms you choose to use. If you select a bath product, you can start binding the scent to your body during the bathing process. Once you’re out of the shower, you’ll want to reinforce the scent by applying the scented body lotion [Available here] or alcohol-free perfume oils [Available here] if you have dry skin. The moisturizing properties of the fragranced body lotion will help to hold onto your perfume when you apply it. Perfume oil is both concentrated and scented and allows moisture to be locked into the skin. When massaged into the skin delicately, body oil will make the skin feel warm and smooth to the touch. Many people end their fragrance layering at this stage as the lasting power of fragrance would be guaranteed at this point in time. To complete the fragrance layering process, finish up by spraying a light coating of your chosen perfume, concentrating on areas where you tend to be oiliest in order to maximize scent retention. You’re now well scented and ready to go.

It is always advisable to carry a travel size scent to freshen up fragrance later in the day if it becomes necessary.

Men have two options in fragrance layering that women do not and these include after shave balm and after shave lotion. After shave balm is comforting when razor burns take place and this product is scented ever so slightly. After shave balm leaves a man’s skin feeling cool and well hydrated. This product is best to use on skin that is normal, dry or sensitive but could prove to make oily or combination skin even oilier. After shave lotion helps prep the skin for the next phase of fragrance layering and it just plain makes the skin feel good. After shave lotion can be used by itself or before toner is applied to the skin.

Knowing how to layer fragrances can greatly enhance the impact of your chosen scent and can help save you money in the long run. Try fragrance layering with BC Fragrance’s basic Fragrance Layering Trio: Perfume, Alcohol Free-Perfume Oil and Perfumed Body Lotion.

All of our fragrances (fragrance oils and essential oils) are imported from Grasse, France. Our fragrances only come from leading European fragrance manufacturers equipped with a wide range of raw materials and the latest technologies combined with the craftsmanship and expertise of professional perfumers. All our fragrances pass through strict quality control measures to assure all fragrances conform to consumers’ demands and the various regulatory agencies in Europe and in the Philippines. Documentations (IFRA Certificates, MSDS, and other Technical Documents) may be obtained upon request.

No. Our fragrances are only INSPIRED BY existing fragrances in the market and we do not claim our fragrances to be original. FAKE FRAGRANCE PRODUCTS ARE THOSE WHICH USE THE ORIGINAL NAME AND COPY THE PACKAGING OF THE ORIGINAL FRAGRANCE. We only use these popular brands in the market for customers to have a comparison of what our fragrances smell like.